Treatment FAQs | Olive Tree Clinic Suffolk

Read frequently asked questions about treatments at The Olive Tree Clinic in Carlton Colville, including consultations, preparation, recovery and aftercare.

We understand that choosing a treatment can come with questions. Below you'll find answers to some of the questions we are asked most often.

If you can't find the information you're looking for, please get in touch and we'll be happy to help.

Everything you need to know before your appointment.

  • The Olive Tree Clinic is a private clinic providing aesthetic treatments and minor surgical procedures in a professional, calm and discreet environment. Our full clinic address and directions can be found on our Contact page.

  • All treatments are personally provided by Michael Long, founder of The Olive Tree Clinic and a HCPC-registered paramedic with 17 years of clinical experience.

    Michael holds advanced qualifications in aesthetic medicine and specialist training in a range of minor surgery procedures.

  • A consultation is an important part of your treatment journey. Depending on the treatment, a consultation may be required before proceeding.

    Your medical history, individual circumstances and treatment goals will be discussed to determine whether a treatment is appropriate and safe for you.

  • You don't need to know exactly what treatment you need before contacting us.

    During your consultation, we’ll listen to your concerns, assess your individual needs and discuss the appropriate options with you, Where treatment isn’t appropriate, we’ll explain why and may recommend an alternative or advise you to seek further medical assessment.

  • Yes. Your privacy and confidentiality are extremely important to us. Your personal information and treatment details are handled appropriately and in accordance with applicable data protection requirements.

General.

Aesthetic Treatments.

  • We currently offer a range of aesthetic treatments, including:

    • Advanced anti-wrinkle treatments

    • Advanced dermal filler treatments

    • IM and IV vitamin therapy

    • Treatment and management of aesthetic complications

    Please see our aesthetics page for our current treatment options.

  • Our approach is centred around considered treatment and natural-looking results.

    We believe aesthetic treatment should enhance rather than change your individual appearance. Your treatment plan will be tailored to your features, preferences and goals.

    However, individual results vary and no particular outcome can be guaranteed.

  • This varies depending on the treatment and individual sensitivity. We'll explain what to expect during your consultation and discuss appropriate measures to help keep you as comfortable as possible.

  • This depends on the treatment you receive. Some treatments produce an immediate change, while others develop gradually over time.

    We’ll explain the expected timeframe during your consultation.

  • The longevity of results varies according to the treatment, treatment area and individual factors. We'll discuss the expected duration and any recommended maintenance during your consultation.

  • All medical and aesthetic procedures carry potential risks and side effects.

    These vary depending on the treatment. You’ll be provided with appropriate information about the potential risks, benefits and alternatives before treatment so that you can make an informed decision.

  • Your safety is our priority.

    If you have concerns following treatment, you should contact the clinic as soon as possible. We’ll assess your concerns and provide appropriate advice and follow- up.

    Michael has specific training in the recognition and management of aesthetic complications.

    If you experience a serious or potentially life-threatening problem, you should seek emergency medical attention immediately.

Minor Surgery.

  • Our minor surgery services currently include:

    • Lipoma excision

    • Epidermal cyst excision

    • Removal of selected pigmented lesions

    • Cryosurgery

    • Abscess incision and drainage

    • Ingrown toenail procedures

    • Diathermy procedures

    Not every lesion or condition is suitable for treatment within a private minor surgery setting. An assessment is required before a procedure can be offered.

  • Yes. An assessment allows us to understand your medical history, examine the area concerned and determine whether the procedure is appropriate.

    If there is any uncertainty about the diagnosis or whether treatment is suitable, you may be advised to seek further assessment or referral.

  • Where appropriate, local anaesthetic may be used to numb the treatment area.

    The type of anaesthetic and what you can expect during the procedure will be discussed with you beforehand.

  • This depends on the procedure, location and size of the area being treated.

    If sutures are required, this will be discussed with you before the procedure, including any arrangements for there removal and wound care.

  • Any procedure that involves cutting the skin can result in a scar.

    The final appearance of a scar varies between individuals and depends on factors including the procedure, location, wound healing and individual skin characteristics.

    We’ll discuss scarring and other potential risks before you decide to proceed.

  • You'll receive appropriate aftercare advice specific to your procedure.

    This may include information about wound care, keeping the area clean and dry, activity restrictions and signs of infection or other complications.

    Follow-up will be arranged where clinically appropriate.

  • No. Not every lump, mole or skin lesion is suitable for removal at the clinic.

    An assessment is required before treatment. Some lesions may require further investigation or referral rather than immediate removal.

Appointments & Aftercare.

  • You can book by contacting the clinic directly by phone, Email or online contact form.

  • Please provide accurate information about your medical history, current medication, allergies and any previous relevant treatments or procedures.

    If you have been prescribed medication or have relevant medical documentation, please bring the details with you.

  • Please contact the clinic in advance if you'd like someone to accompany you. We'll do our best to accommodate this where appropriate.

  • We understand that circumstances can change. Please provide as much notice as possible if you need to cancel or rearrange your appointment.

    Our cancellation policy can be found within our booking terms.

  • Your safety always comes first.

    If a treatment isn’t appropriate for you, we will explain the reasons and discuss whether there suitable alternatives. Where necessary, we may recommend that you seek further assessment from your GP or another appropriate healthcare professional.

  • Absolutely. Treatment will only proceed once you are comfortable with the proposed plan and have given appropriate consent.

    You should never feel pressured to proceed with treatment.

Still have questions?

If your question hasn't been answered, we're here to help.

Get in touch with The Olive Tree Clinic to discuss your individual needs or arrange a consultation.